Convergys is hiring for the full-time work from home cell phone/wireless support superstars job. The job ID listed is 115734. The posting lists the following states: Alabama, Arizona, Colorado, Florida, Georgia, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Michigan, Montana, Minnesota, Mississippi, Missouri, Nebraska, New York, Ohio, New Mexico, North Carolina, North Dakota, Oklahoma, Pennsylvania, South Carolina, Tennessee, Texas, Utah, West Virginia, Wisconsin, Wyoming, and Virginia. There is no mention of any specific cities.
The cell phone/wireless support superstar assists customers with their wireless services and devices. Calls will involve verifying customer account information, clarifying customer concerns, troubleshooting, providing customer education and first contact resolution. There are some upgrade and sales required with this work from home job.
Some of the job requirements and qualifications include:
- One year of customer service experience
- High school diploma or equivalent
- Experience cross-selling and upselling preferred
- Quiet work environment
- Computer less than six years old
- Windows 7, Windows 8 or Windows Vista operating system
- Telephone with a mute button
- Comfortable with meeting quotas and selling
To learn more about this job, visit the Convergys Work From Home Cell Phone/Wireless Support Superstars Job page on Convergys.com.
